In this post, we'll go over a step by step guide on to submit a PUBG unban appeal in order to get unbanned from PUBG and PUBG Mobile, should you ever find yourself in this unfortunate position!
With a continuous increase in PUBG's playerbase and popularity, naturally, the bans against players suspected of cheating have also increased proportionally.
Table of Contents
How to Get Unbanned from PUBG PC
There are three different ways to submit a PUBG unban appeal based on the type of ban a player receives, and we decided to write this step by step guide on how to contact their support in order to appeal to get unbanned from PUBG.
With that in mind, let's get right down to it, namely the most common type of PUBG account ban and how to appeal it, namely the developer ban.
How to Submit a PUBG Unban Appeal
Below, we'll go over how to submit a PUBG unban appeal against the most common type of ban, which is the developer ban:
- Go to the official PUBG Support ticket creation page;
- Select the platform on which you play PUBG, in our case, PUBG Steam Support;
- Input your correct email address, Steam Account Name and PUBG nickname;
- Select the preferred support language, which should be the same language as the one you're appealing the ban in (such as English);
- Under 'Issue', choose Ban -> Permanent Ban;
- Input a concise yet relevant subject, such as PUBG ban appeal;
- As for the 'Description', regarding your PUBG unban appeal, that's where we come in handy, should you require our professional and customized unban service for PUBG, designed to help you get unbanned from PUBG;
- Give your consent by agreeing to their terms;
- Attach any relevant files, such as images or documents – optional;
- Press 'Submit', then wait for them to get back to you via mail.
Since PUBG Mobile came out, the developers' team has worked really hard to deliver periodical updates. The company recently launched yet another Beta update, i.e., 1.2 for PUBG Mobile battle royale game, to experiment with the new features and content before pushing them out globally. There is a customer care button in pubg by which you can contact with them, Just open your pung mobile and there is setting option in the down right corner. Click on it and you can see a customer service button with a headphone icon in left downsi. Trusted by millions people in Malaysia, Indonesia, and South East Asia. Instant Item Delivery. Secure and Reliable. 24/7 Customer Service. About PUBG Mobile: PUBG Mobile is a mobile game that having 100 players parachute onto a remote 8x8 km island for a winner-takes-all showdown. How to report cheater through customer email? Report cheater directly through in game channel. How to report cheater through in game customer service? What is Phishing/Scamming & how to avoid it Why am I under a Safety Observation Period if I didn't cheat? View all 10 questions in Report cheater →. With the mobile version of the wildly popular PUBG game, you can play anywhere, anytime. Developed by Tencent Games, this battle royale game lets you explore, scavenge, sneak and fight to survive. Even on your mobile iOS or Android device you can battle against your opponents with the free app. Make sure to top up your UC balance and play on.
Source: support.pubg.comWhat Can Get You Banned from PUBG?
Before we get to the specifics and most common PUBG ban reasons, here are the Terms of Service in case you want to review the whole thing. That being said, let's get to it, namely the most common reasons for which you can get banned from PUBG.
- cheating – third party software or any other application that can affect the gameplay and provide you with any kind of an advantage over other players;
- toxicity – any type of offensive statements made towards other players, such as nationality related, gender, race and so forth, as well as harassment and other forms of threats;
- offensive nicknames – treated just as toxicity;
- griefing others players – either by teaming up with others, team killing, stalking other players.
Can You Get Unbanned from PUBG?
Although there is no general answer for it, yes, getting unbanned from PUBG is possible, although it goes without saying that not everyone can or will get unbanned.
More so, any and each successful PUBG unban is done only by submitting a ticket (thus, submitting a PUBG ban appeal), so if you've heard from someone 'that has a friend', who knows 'someone who works there' or something among those lines, don't fall for it, because it's false.
(You can right click the images and press 'Open in a new tab').If you'd like to see more examples, make sure to check out our testimonials page.
Last but not least, here are the two other less common ways for which a player can get banned from PUBG, as well as how to submit an appeal for each of them, based on the type of the ban.
PUBG Unban Appeal on BattlEye
PUBG BattlEye appeals are pretty straight forward, as in, you either send a mail to [email protected], or you simply complete the contact form here.
Regardless of which one of the two you choose, make sure to be as specific and accurate as possible about your issue, in order to avoid having to ticket back and forth only to clarify the exact problem or locate the account in cause.
VAC PUBG Unban Appeal on Steam
- Log into the Steam app;
- On the upper right, click on your account's name, then select Account details;
- On the right side of the screen, select View purchase history;
- Locate and select PUBG from your purchase history list;
- Select any relevant contact option from the bottom of this page.
Pubg Mobile Customer Service
Now that we've gone over the Steam version of the game, let's move on to see what can be done to appeal a ban in the mobile version of the game!
How to Get Unbanned from PUBG Mobile
Below, we'll go over a step by step guide on how to submit an appeal in order to get unbanned from PUBG Mobile.
PUBG Mobile is one of the most popular mobile games, bringing players together from both iOS and Android platforms, and unlike the PC version of the game, its mobile counterpart is free-to-play once downloaded.
Naturally though, as with any competitive game, PUBG Mobile takes cheating very seriously, and thus, issuing their most common form of penalty for those accused of breaking the rules, namely a 10 year account ban.
Before going into the ban appeal guide, let's first check out some of the most common reasons for which a player can get banned from PUBG Mobile.
What Can Get You Banned from PUBG Mobile?
Although PUBG Mobile's complete Terms and Conditions can be found on their official page here, below are some of the most common reasons for which an account can end up banned in PUBG Mobile:
- cheating – through any type of action or software that would give you an unfair advantage over other players, including automation tools, as well as making use of bugs, glitches or exploits;
- exchaning virtual goods or currency, outside of what's acceptable;
- toxicity – any form of offensive, abusive or hateful speech;
- sharing or allowing other players to play on your own account, for any reason.
Apart from the above-mentioned, generally it's best to go with your gut, and if you believe that something is against the rules and can get you banned from PUBG Mobile, then it probably is and you should steer away from doing it.
With that in mind, let's move on to the actual guide, namely how to submit an unban appeal in order to get unbanned from PUBG Mobile!
The only way of getting unbanned from PUBG Mobile, as with any other game for that matter, is by submitting a ban appeal regarding your banned account.
For PUBG Mobile, there are two different ways to appeal your ban, via e-mail and/or their website support form, or through the in-game Customer Support option. Below, we'll go over both options.
PUBG Mobile Unban Appeal In-Game
In order to submit an in-game PUBG Mobile unban appeal, you must first open the game on your mobile device and wait for the game menu to load.
Once that's done, tap on the bottom-right cogwheel to open up the Settings menu.
Source: PUBG Mobile Game AppAfterwards, tap on the bottom-left 'Customer Service' button, which will take you to PUBG Mobile's Support center.
On the Customer Service page, tap on the top-right messaging icon to get in touch with PUBG Mobile support.
This will finally land you on the form where you can submit your unban appeal, which is where we come in handy, should you require our professional and customized unban service for PUBG Mobile, designed to help you get unbanned from PUBG Mobile!
Once that's done, simply press the bottom right buttom and your PUBG Mobile unban appeal will be sent to Support for a review. Make sure to keep an eye on the app to know when they got back to you!
Now, let's check out the second avenue of contacting their support, namely via mail or through their website.
PUBG Mobile Unban Appeal via Mail or Website
Method 1 – via mail
This is the most straight forward way of appealing a PUBG Mobile ban, although in most cases, they do require you to send the appeal via the in-game method, and will reply informing you to do so.
Essentially, all you need to do is to send an email from your account's registered email address to [email protected] explaining your situation.
Method 2 – via their official Support website
In order to appeal your PUBG Mobile ban through the website, you must first get on their official Support website here, then click on the top right red 'Contact Us' button.
This will cause the actual PUBG Mobile unban appeal form to popup, which you need to complete as such:
- input your account's registered email address and in-game nickname;
- select the platform on which you play the game;
- under 'Issues', select 'Account Management';
- under 'Describe your problem here', that's where you'll need to write your appeal;
- attach any relevant files or screenshots, if any, then complete the captcha test.
Once that's done, all you need to do is to press on the red 'Submit' button underneath the form, and your PUBG Mobile ban appeal will be sent to their Support for a review. Make sure to keep an eye on your email to know when they got back to you!
Bottom line, if you've gotten banned in PUBG, there is still hope for your account. More so, if you choose to give our account unban services a shot, you can further increase your chances to get unbanned from PUBG!
Hopefully this post has helped you to get in touch with Support and helped you get unbanned from PUBG or PUBG Mobile, but if not, let us know, and maybe we can help you out!
Need help with a PUBG account ban?
We're here to give you the best help in order to get your PUBG account unbanned! Warcraft 3 mojave.
Get unbanned!PUBG Mobile is a very good game to enjoy with friends. But sometimes it can be addictive too. Players from all over the world play this game a lot. Recently, the game has completed 2nd year worldwide. So, aren't you a fan of this game? However, some people still want to delete their PUBG Mobile accounts. If you are one of them looking for how to delete PUBG mobile account, then you are in the right place. Here in this article, I will give you brief information and step by step guide on how to delete a PUBG Mobile account and recover a PUBG Mobile guest account.
Now, Yes I know that many freaks exist in this world. They don't have any reason to delete their accounts. I mean, why would someone do that, of course, this is a game. For those freaks who want to get rid of PUBG Mobile because they died by Bots in PUBG, of course, go ahead and delete it now. It is never going to help you play with bots.
LOL, just kidding guys. I don't see any reason to delete a PUBG Mobile account permanently cause you can simply uninstall it. But if you want to do it anyway then here you go-
More readings:
Let you all know that the only way to delete a PUBG Mobile accounts is already in the settings. All you have to do is go to the Basic Settings of PUBG Mobile and click on the Delete Account button on the bottom section. You can locate near the Big Logout Button on your screen.
Must to remember that is after deleting an account permanently, you won't be able to get it back. There is no way to delete it from your phone settings. If you want to delete it temporarily, you can simply go to your Phone settings>Apps>PUBG Mobile>Click on Uninstall.
Note: Deleting or Removing PUBG Mobile account permanently means you are going to get your account back but your progress will be lost permanently. It will take some time to remove your PUBG Mobile account permanently from the System.
Delete PUBG Mobile Account from In-game Settings
PUBG Mobile keeps its official data and info on its personal server. So, the only best way to do it is from the game settings. If you still have any confusion then you can follow the below step by step picture guide to locating settings to delete PUBG Mobile account right away.
Step 1: Open your PUBG Mobile App, and log in with your Account which you want to delete.
Step2: Go to Settings. It is on the right corner of your screen(Check on the picture).
Step 3: Select the Basic Setting.
Step 5: A new massage box will appear. Wait for 10 Second.
Now, you will be logged out from the game. After doing the whole process, don't log in with this account within the next seven days. After that, your account will be deleted permanently from PUBG Mobile.
Ask Customer Service to Delete Your PUBG Mobile Account
However, there is another way to delete PUBG Mobile account is by contacting the customer service provider. If you want to quit the game and disable your account, you can just take a break and uninstall the game for some time. Long in-active time will trigger your account get disabled or you can just send a brief massage explaining about your issue and ask the PUBG Mobile Customer support team to delete PUBG Mobile account permanently from their side. They are very responsive. They will reply you in 24 hours.
PUBG Mobile: How to Get All New Redeem Codes Officially
If you don't feel like doing all these, you can just clear the game data from your setting and you will be able to add a new account in your PUBG Mobile in case you want to lose your old one. Blackout club cross platform. Is imovie available for pc.
Follow these steps to delete your PUBG Mobile account by contacting customer support team-
- First, open your PUBG Mobile App.
- After that game starts, click on the Setting.
- On the left side, you will get a few menu options. Select the Basic option there.
- There is a Customer Service section on the bottom of the screen. Click on ‘Customer Service' and you will see a new window.
- There is a Contact Us icon on the top right corner. Click on the icon and it will open a window where you can chat with customer service operators online.
- Just tell them that you want to delete your account and they will process it.
- This will take at least 7 days to completely remove your PUBG Mobile account.
However, If you think you did a mistake by deleting your account, you can stop it. Just log in to your account and cancel the 7-day deletion process. It will cancel the process immediately.
Also, it is very easy to get your account back even after you delete it. All you have to do is uninstall the PUBG Mobile app and re-install it and log in with your previous Facebook/Twitter/Play Games which you used before. But you won't get you to progress back which means you have to start it from the beginning.
Also Read: 3 Best Gyroscope Sensitivity Settings for No Recoil
Pubg Contact Support
Lost PUBG Mobile Guest Account? Many times players use the guest account to play the game but these guest account won't save your game data. So, when you will uninstall your PUBG Mobile app you will be lost all of your game data with it.
PUBG Mobile always ask us to link PUBG Mobile with our Social media account or Google Play Games. If we don't do that then we will be lost all of our game progress. It is very risky because there are many things that can go wrong that can lead to losing your account. To prevent game data loss, you should link your Facebook/twitter/play games account with your PUBG Mobile.
However, if you haven't linked and mistakenly uninstalled the game after playing many days in guest mode. You still can recover it by asking for help from the customer service provider. Just go to Setting>Basic>Customer Service>message box on the upper left corner>. After that, it will start an online chat with PUBG Mobile customer service provider. Ask for help and they will surely get you your account back.
Remember that you will only get your account back if you give them proper and valid information. PUBG Mobile Support team mainly asks for your account name, when you have created and did you ever made any purchase.
You will just need to be true with your answers and your account will be recovered in no time.
If your account was linked to any social media accounts, you can recover it later by logging in back with the same social media account that was used to log in before. To get all your previous achievements, do log in with the same account which you used previously.
The PUBG game has enabled Google Play. Many people are complaining that they are facing some error that says unable to connect Google Play. It shows some error when we try to log in with google play games account. If the same thing is happening to you. Then, Here are a few troubleshooting steps added by official Google Play forum.
According to the forum, clearing cache on google play games and google play store will fix the issue. Follow these steps to fix google play games error in PUBG Mobile-
To clear the cache of Google Play Store go to Settings>Installed Apps>Google Play Store>Click on Clear Storage>Click on Clear Cache.
Similarly clear cache for Google Play games as well – Settings -> Installed Apps -> Google Play Games -> Clear Storage -> Clear Cache.
Now Restart the device.
It should fix the issue right after you restart your device. Try to link the PUBG game with the Google Play games account again. PUBG game data is synced with devices. That means if you login with the same account, you can get the same data and achievements in both Android and iOS mobile phones.
Delete and Recover PUBG Mobile Guest account: CONCLUSION
PUBG Mobile is not going to make any harm to your device or social media account. You can just simply uninstall the game instead of deleting the PUBG account permanently. But if you still want to delete it, you can simply do it from the PUBG Mobile settings or make a request to delete your account to the customer support center of PUBG Mobile. I have mentioned the step by step guide to sending a request to PUBG Mobile Customer Service Provide.
Also, Recovering a PUBG guest account is very easy. If you ever lost your guest account of PUBG and want to recover it. Just head to the same Customer Service section and make a request. They reply with some questions about your account. Just be true to yourself and provide them your answers. The support team will detect and recover your account within 7 working days.
I hope you like this article. Please share it with your friends too.
Customer Services - Tencent 腾讯
Also Read: PUBG Mobile Kar98K gun skin with free Redeem code.
